The
tenancy deposit Scheme has been running since April 2007. Three
companies have been awarded contracts to run the scheme. Computershare
Investor Services plc, The Dispute Service and Tenancy Deposit
Solutions Ltd.
The scheme will apply to all
assured short hold tenancies where the deposit is taken after 6th
April 2007. Scotland and Ireland are not included.
In the private sector many tenants
give their landlord a deposit against possible non-payment
of rent or damage to property. When a tenancy comes to an end, if there
is a disagreement about the return of the deposit, much hardship and
inconvenience is suffered by both the landlord and tenant.
If
the landlord, or the agent acting on their behalf is a member of the
Tenancy Deposit Scheme such disputes will be settled quickly and fairly.
Under
the scheme deposits are protected during the tenancy and where there is
no dispute at the end of the tenancy, the deposit will be returned
promptly. Where there is a dispute it will be dealt with fairly by the
Independent Housing Ombudsman who will make his decision within 10
working days of receiving the necessary information. If his decision is
wholly or partly in favor of the tenant, they will receive the money
within a further 5 working days.